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Technical support

mathieu factory
Technical support
On the international market, Mathieu relies on its retailing partners to provide the customers their regional market technical support and parts supply. Of course, Mathieu export technical service assists them on a lot of queries:

- Hotline assistance: phone and online assistance to answer every daily questions a customer could have about the functioning or the maintenance of its Mathieu vehicle.

- Field assistance: our team of experts can operate worldwide to offer you the best service when your situation requires it (immobilized cleaning solution) and find a quick solution to make your Mathieu vehicle reliable and operational.

- Machine First Start-Up: the reception of a new machine is decisive. Our technicians can assist you to and make your machine and the operators efficient quickly thanks to technical advising.


Christophe Berson or Lilian François

+33 3 83 65 22 22